Privacy Policy

UTMTools ("we", "our", "us") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

• Account Data: Name, email, phone number when you register.
• Order Data: Products ordered, shipping address, transaction records.
• Usage Data: IP address, browser type, pages visited, via cookies and server logs.
• Communications: Messages you send via our contact form or email.

2. How We Use Your Information

• To process and fulfil your orders.
• To send order confirmations, shipping updates, and invoices.
• To respond to customer support requests.
• To improve our website and product offerings.
• To send promotional emails — only if you opt in.
• To comply with legal obligations.

3. Data Sharing

• We never sell your personal data to third parties.
• We share data only with trusted service providers (courier, payment gateway) strictly for order fulfilment.
• We may disclose data when required by Indian law or a court order.

4. Cookies

• We use essential cookies for session management (login, cart).
• Analytics cookies (e.g. Google Analytics) help us understand usage — you can opt out via browser settings.
• You can disable cookies in your browser, but some features may not work correctly.

5. Data Security

• All data is transmitted over HTTPS (SSL/TLS encryption).
• Passwords are hashed using bcrypt — we never store plain-text passwords.
• Payment data is handled by PCI-DSS certified gateways — we do not store card numbers.

6. Data Retention

• Account data is retained as long as your account is active.
• Order records are retained for 7 years as required by Indian tax law.
• You may request deletion of your account at any time — see Section 7.

7. Your Rights

• Access: Request a copy of your personal data.
• Correction: Update incorrect data via your account page.
• Deletion: Request account and data deletion by emailing privacy@utmtools.com.
• Opt-out: Unsubscribe from marketing emails via the link in any email.

8. Children's Privacy

• Our services are not directed to children under 13. We do not knowingly collect data from minors. If you believe we have, contact us immediately.

9. Changes to This Policy

• We may update this policy periodically. Significant changes will be notified by email. Continued use constitutes acceptance of updated policy.